Step 1: Does the picture issue apply to the entire TV screen or just to specific content or moments? Before we start with troubleshooting, it's essential to find out if: The picture issue is always present on-screen, regardless of what you're watching. It's visible if you open the settings menu. If only one device has an issue, check the settings on that device rather than the TV. Check the content - The program, movie, or content you are watching may be broadcast or recorded in an aspect ratio that will not fully fill your screen or may be displayed as stretched or distorted. If you own a Sony Bravia, you can troubleshoot most issues with the device by following the instructions in the Sony Bravia TV manual. You can fix some problems like freezing or hanging by restarting your TV and try again. In some cases, updating the TV firmware will help you to solve many issues with the television. Repair information for Sony Bravia 32" LCD TV. Released in 2005. Model number: KDL-32EX700. Sony Bravia 32" LCD TV troubleshooting, repair, and service manuals. TABRiU.